$20 Off Wellness Exam! - New Clients only 

Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"I brought my 15 yo cat in today and this was the first time I've set foot in this facility. From the moment I walked in, I was greeted with kindness. This appointment was to assess his quality of life because I feel as though his health has been declining and wanted to determine if it was time to let him go or if there was something else wrong. All that said, I was quite teary and emotional from the moment I walked in. The care and compassion I was met with was unmatched. The staff were absolutely wonderful. Luckily, we determined it's not his time to go and we came up with a treatment plan. I am extremely satisfied with my visit and the care TomTom received & would recommend this place without hesitation. It was quite obvious to me that the staff truly care about the well-being of their furry patients as well as the owner"

Lindsey

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